Technical Account Manager - TBC

Singapore, Singapore, Singapore | | Full-time


LoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging AI to optimise media delivery in real-time, we drive measurable uplift for business outcomes and more effective advertising across online and offline marketing goals, including brand lift, purchase intent, consideration, foot traffic and sales.

What we need

As our Technical Support Manager, you will be part of our rapidly growing global Open Marketplace team. Based in our Singapore office, you will be working closely with our Business Development lead in Beijing to support our Publisher portfolio with onboarding and integrations.

What you'll be doing

  • Managing assigned Publisher portfolio and providing excellent client service
  • Leading tech-related communication during the integration process on all key client accounts
  • Working cross-functionally with Product, Supply and Data Science teams to improve processes
  • Liaising with key internal stakeholders and external clients
  • Leading publisher integrations through SDK, oRTB, Vast and web tag
  • Liaising with and troubleshooting 3rd party providers

You will have

  • Prior experience in Technical Account Management from an AdTech company, media owner or media agency trading desk
  • Experience with apps/SDK integration support
  • Strong understanding and knowledge of programmatic advertising with previous exposure to campaign trafficking and pixel implementation
  • Experience in RTB and the different variances that can occur within this space
  • Results-driven with strong analytical skill
  • Experience in debugging with charles proxy and Kibana is a plus
  • Fluent Mandarin language skill is essential

What we can offer

  • Bonus and equity
  • Hybrid working; meaning you’ll split your week between the office and home
  • 25 days annual leave, plus the Public Holidays
  • 1 month work-from-anywhere
  • Healthcare
  • LoopMe Gives Back; we have a committed and active CSR team who organise regular events to hold up our pillars of Learning, Charity, Wellbeing, Responsibility and Sustainability
  • We’ll set you up for success, providing training and career development

To all recruitment agencies: LoopMe does not accept agency resumes. Please do not forward resumes to our jobs career page, LoopMe employees or any other company location. LoopMe is not responsible for any fees related to unsolicited resumes.